opulmart Terms of Service

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Welcome to opulmart. This Terms of Service agreement ("Terms") sets out the rules that apply when you visit, browse, or shop through the opulmart website, mobile platform, product offerings, and customer support channels. By visiting our platform or completing a purchase, you confirm that you accept these Terms and agree to abide by them.

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1. Acceptance of Terms

When you access or use any service offered by opulmart, you confirm that you have reviewed these Terms, understand them, and consent to be bound by them together with every law and regulation that applies to you. Should you disagree with any portion of these Terms, you are not permitted to use our website or services.

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2. Use of Website & Account Responsibilities

• Eligibility: To place orders on this website, you must be 18 years of age or older, or have reached the legal age of majority where you live.
• Prohibited Conduct: You agree to use our platform only for lawful, personal, and non-commercial purposes. The following activities are not allowed:
  • Carrying out fraudulent transactions or submitting orders that are not genuine;
  • Deploying automated bots, scrapers, or similar tools to harvest product information or pricing without our permission;
  • Trying to breach site security, data infrastructure, or other users' accounts;
  • Reselling opulmart products for commercial profit without our explicit written consent.
• Account Security: You are responsible for keeping your account credentials confidential and for every activity that takes place under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We work diligently to present accurate product images, specifications, nutritional facts, allergen warnings, and pricing. Even so, typographical mistakes or inventory discrepancies can occasionally arise.
• Price & Order Corrections: Where a clear pricing or typographical mistake has occurred, opulmart may correct the error and revise or cancel any affected orders before they are dispatched, providing a full refund of any amount charged.
• Perishable Goods: Fresh or perishable items may naturally differ slightly in weight, appearance, or ripeness. Allergen information is supplied for reference only; customers with severe allergies should carefully review the labels on product packaging.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website depends on product availability and order verification. We may limit order quantities or cancel orders that we suspect involve fraudulent activity or a violation of these Terms.
• Payment Processing: All payments are encrypted with SSL/TLS technology and handled through payment gateways that comply with PCI-DSS standards. Payment in full is required before an order is dispatched.
• Order Modifications & Cancellations: To cancel or change an order, you must contact support@opulmart.store within 1 hour of placing it. After an order has entered dispatch processing, it can no longer be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which form part of these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are detailed in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

All original content on opulmart's platform — including text, graphical designs, logos, software, product branding, and trade names — belongs exclusively to opulmart and is safeguarded by international copyright, trademark, and intellectual property laws. Reproducing or distributing this content without authorization is strictly prohibited.

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7. Limitation of Liability

To the fullest extent allowed by applicable law, opulmart will not be responsible for any indirect, incidental, special, or consequential damages arising from your use of our platform, products, or services. For any claim connected to a transaction, our total aggregate liability will not exceed the amount you actually paid for the specific products or services at issue.

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8. Governing Law & Dispute Resolution

These Terms are governed by and interpreted under the laws of the State of Delaware, United States, disregarding any conflict of law principles. Any dispute or claim connected to these Terms or to your purchase must first be presented to opulmart's support team so that an informal resolution can be attempted.

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9. Changes to These Terms

opulmart may revise or update these Terms at any time. When updates are material, we will announce them by publishing the revised terms on our website. If you continue using our website or services after any update takes effect, that continued use constitutes your acceptance of the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: opulmart
• Customer Support Email: support@opulmart.store
• Customer Support Phone: 15599607302
• Physical Business Address: 2510 N DEARING AVE, Fresno, CA 93703, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST